Privacy Policy – UK Indians Matrimony

1. Introduction

Welcome to UK Indians Matrimony (“we,” “us,” “our,” or “UIM”). We are a trusted matchmaking platform for Indians living in the UK. Ensuring your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and mobile app.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

a. Information You Provide

  • Personal details: name, email, phone number, date of birth, gender, caste/community, mother tongue, education, occupation, income, city, photos, and profile specifics.

  • Account credentials: login details for secure access.

  • Identity verification data (if provided): government ID documents, address proofs, etc., for enhanced trust and verification.

b. Automatically Collected Information

  • Device info: IP address, browser type, operating system, device specifications.

  • Usage data: pages visited, interactions, search queries, time spent.

  • Location data: approximate location based on IP or location services (with your permission).

c. Information from Third Parties

  • Social logins: If you register via Google, Facebook, etc., we may obtain your name, email, and profile picture.

  • Marketing partners or analytics services may provide usage insights (kept anonymized).

3. How We Use Your Information

  • Matchmaking: Suggest compatible profiles and improve search filtering.

  • Account management: Authenticate users, personalize experience, and provide support.

  • Communication: Send alerts, newsletters, and updates. You can opt-out anytime.

  • Analytics: Enhance platform performance and user experience.

  • Fraud prevention: Monitor and prevent misuse, impersonation, or suspicious activities.

4. Information Sharing & Disclosure

We maintain strict confidentiality. Info may be shared only in the following instances:

  • With matched users (as per your visibility settings).

  • With service providers (e.g., hosting, analytics, payment, verification)—strictly bound by confidentiality agreements.

  • Legal compliance: law enforcement, regulatory authorities, or legal requests.

  • Business transitions: During mergers, acquisitions, or transfers—only of aggregated data or with safeguards.

  • Fraud prevention tools and anti-fraud partners under strict privacy protocols.

5. Cookies & Tracking Technologies

We use cookies and similar tools to enhance user experience, remember preferences, and analyze site usage. You can manage browser-level cookie settings, but disabling cookies may limit functionality.

6. Data Security

  • We follow industry-standard security protocols (e.g., SSL/TLS encryption).

  • Your data is stored securely with access limited to necessary personnel only.

  • However, no system can guarantee absolute security—use of the internet inherently carries risks.

7. Data Retention

We retain personal information as long as your account is active or as required to fulfill legal obligations, resolve disputes, enforce our terms, and improve services. Upon account deletion, non-essential data is anonymized or deleted.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access and update your personal data.

  • Request deletion or correction.

  • Withdraw consent for data use.

  • Opt-out of marketing communications.
    For GDPR-related requests, please contact us.

9. Children’s Privacy

Our platform is intended for individuals aged 18 and above. We do not knowingly collect information from minors. If you believe a minor has created an account, please contact us immediately.

10. Changes to Policy

We may update this Privacy Policy. Significant changes will be communicated via email or notices on the site. Continued usage implies acceptance of those changes.

11. Contact Information

If you have questions or requests related to this policy, contact our Grievance Officer:

Name: [Your Officer’s Name]
Email: privacy@ukindiansmatrimony.com
Address: [Office Address]
UK Indians Matrimony

12. For Residents of the EU/UK (GDPR Compliance)

You have the right to:

  • Access your data

  • Correct inaccuracies

  • Request erasure (subject to legal exceptions)

  • Restrict or object to processing

  • Data portability

  • File a complaint with a data protection authority